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PTAD to resume In-House verification, complaints resolution partially

By Oluwaseun Sonde

The Management of Pension Transitional Arrangement Directorate (PTAD) has approved the partial resumption of In-House verification and complaints resolution for its esteemed Pensioners and NoKs. In statement released by the management on Thursday, as the partial resumption take place at the Directorate’s Headquarters, Abuja with effect from Tuesday, August 25, 2020.

However, bearing in mind that the Nation is still dealing with Covid-19 pandemic and the need for adequate social distancing, the In-House verification will be based on APPOINTMENT ONLY.

Pensioners will be invited on a GIVEN DATE and TIME following a review of their documents. All invitees will be informed accordingly. (A) Pensioners wishing to be verified should submit their documents by email to OR by regular mail to The Executive Secretary, Pension Transitional Arrangement Directorate, 22, Katsina Ala Crescent, Off Yedseram Street, Maitama, Abuja. (B) Pensioners having complaints should submit their complaints by email to OR can upload their complaints using the complaint link on our website (C) Pensioners with enquiries can send their request to OR call 0800 2255 7823 (0800 CALL PTAD) Toll Free.09 – 4621700, 09 – 4621721, 09 – 4621722 (Rates Apply).

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